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Location and Phone: Computer Systems Support, 1256 SC, College of Engineering, University of Iowa, Iowa City, IA 52242, 319-335-5751, fax 319-384-0549; building locator campus map
Office Hours: 8am-noon, 1pm - 5pm Monday - Friday
Staff in Office: Sheila Britton, secretary; Doug Eltoft, CSS director. Also Susan Beckett, Jim Cramer, Diana Harris.
Responsibilities: Change account passwords; provide initial account information; provide and replace building access cards; answer account and policy questions.
Location and Phone: 1253 SC, 319-335-5055
Office Hours: 8am-9pm Monday-Thursday; 8am-5pm Friday; 2-9pm Sunday
Staff in Office: Christopher Fomon, desktop support manager; Sarah Williams, help desk manager; Travis Wendling, hardware support. Also student consultants/lab technicians: Brian Walsh, Jeremy Schuster, Jeremy Koppen, Alan Fritzler, Mindy Flaherty, Jarrod Dornfeld.
Responsibilities: Answer student, staff, and faculty computing questions. Troubleshoot and solve hardware and software problems. Keep the Elder and Hering lab equipment clean and the printers stocked with paper.
consultant@engineering.uiowa.edu Email your questions to the CSS user consultants.
suggestion@engineering.uiowa.edu Have a suggestion? Please share it with us.
webmaster@css.engineering.uiowa.edu Here's how to contact the webmaster.
To provide a secure, reliable, and innovative computing environment that facilitates, supports, and enhances the mission of the College of Engineering.
Doug Eltoft - Director, Computer Systems Support
Sheila Britton - Secretary
Susan Beckett - Accounts and software administrator
Jim Cramer - Data base and applications developer
Bill Easton - Webmaster
Christopher Fomon - Desktop support manager
David Funk - Network and systems administrator
Diana Harris - Project and publications manager
Carrie Hogarty - Data manager
Matt McLaughlin - Systems administrator
Daniel Mentzer - Linux & Windows applications administrator
Travis Wendling - User services/hardware systems administrator
Sarah Williams- User support/lead consultantThe part-time staff consists of consultants, lab technicians, and office assistants. Lab techs keep the computer labs clean, the printers filled with paper, and report system malfunctions. Consultants answer questions from students, staff, and faculty. The office assistants work in the main office answering questions and providing and replacing access cards.
This is a PDF version [252KB] of the 3-fold CSS brochure that briefly describes CSS duties, equipment, and staff. Paper copies are available in the CSS office, 1256 SC.
CSS | College of Engineering | © The University of Iowa 2009.
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